How to Update Your Payout Account
Switching from a personal to a business account? Need to update split payments? No worries—we’ve made updating your payout account on YetiPay smooth and straightforward. Here’s everything you need to know.
Why you might need to update
Sometimes things change—maybe you're switching from personal to business banking or sorting out how your payouts are split. This guide walks you through the steps, the paperwork, and a few handy tips to make the process seamless.
How to update your payout account
Follow these simple steps:
Get your documents ready
You’ll need a PDF copy of your latest bank statement. If you're switching to a business account, make sure the statement is for that account.Start the process
Use the secure link we’ve sent you to begin updating your account details.Verify your identity
We’ll ask you to confirm who you are using a one-time passcode (OTP). It’ll be sent to your registered email or phone number—so make sure those are up to date.Hold tight for a quick review
While we review your update, payouts will be paused. But good news—you can still trade as usual. Most updates are quick, but if it takes longer than 2 working days to receive your payout, give our support team a shout.
Special Considerations for Split Payments
If your payouts are set up as split payments, here’s what to do:
You can still use the secure link to update your bank account.
Let your support agent or account manager know which site or terminal you want the updated payout to come from.
If your split payments are managed by a partner, like Liberis, it’s best to check in with them for any specific steps—they’ll make sure everything stays on track.Troubleshooting and Support
Having trouble?
Here are a few things to check:
Double-check your PDF bank statement—it needs to match the new account.
Make sure your email and phone number are current so you don’t miss your OTP.
For split payment hiccups, contact Liberis directly.
Still need help? Reach out through the yetipay companion app or basecamp—our team’s always ready to help.
Following these steps should ensure a smooth and hassle-free update of your payout account on YetiPay.