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Why are MOTO payments seen as high risk
Updated over a week ago

In a nutshell, MOTO payment increases the possibility of fraudulent behaviour due to:

  • Absence of Cardholder Presence: The primary reason MOTO payments are high-risk is that the cardholder and their card are not physically present during the transaction. This makes it easier for fraudsters to use stolen card details without being detected.

  • Lack of Card Verification: Unlike in-person transactions where a card can be swiped or chipped, MOTO payments cannot leverage technologies like EMV (Europay, Mastercard, and Visa) chips or contactless payments, which offer additional layers of security.

  • Increased Chargeback Rates: MOTO transactions often have higher rates of chargebacks. Customers may dispute these transactions, claiming they didn’t authorise the payment or didn’t receive the goods or services as described.

  • Increased Fraud Risk: Due to the remote nature of MOTO transactions, they are more susceptible to fraud. Fraudsters often target MOTO payments because the chances of being caught are lower compared to in-person transactions.

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