Refunds of a specific transaction can be issued both from the TableYeti App (on your device) and from Basecamp (on your web browser)!
To add the TableYeti app to your devices please contact your account manager!
In the TableYeti App:
Open the TableYeti app
Press the hamburger menu button (3 lines) on the top right hand side.
Select "All transactions"
Locate the transaction you need using the filters
Press "refund"
Enter the refund amount and the email address
In Basecamp:
Open Basecamp
Click "Reporting" and then "Transactions"
Locate the transaction you need using the filters
Click on "Refund"
Enter the refund amount and the email address
To issue partial refunds or "unreferenced refunds" please visit our Help Centre for more information!