How much you get paid out every day is based entirely on captured payments. If you haven’t already, have a look at the infographic, which explains the full lifecycle of a transaction.
When you run the transactions totals report on your card machine, it shows you the totals for transactions that have made it to step 2, received transactions.
The amount you get paid out each day only includes transactions that have made it to the captured status.
The most common reasons for a next-day payout amount to not match the sum of transactions in the device totals report is either:
You have not reset your Totals Report and are looking at more than one day in your "Totals" report
You can easily check this by looking at your "Totals Report" printout
On the top of the slip you will see "Period Start" and "Period End" - ensure that this is showing the correct timeframe in question.
There is sometimes a delay between step 4 (confirming that the funds are available) and step 5 (actually receiving the funds from the issuing bank). If that delay pushes the capture time into the following trading day, then those transactions will only be paid out in the next payout, which would be the following day.
e.g.
DAY 1: transaction is made and reaches authorised status before midnight
DAY 2: transaction funds are captured at say, 02:30 am
DAY 2: Payout made at 7am to store. Transaction funds are not included as they were not captured in time
DAY 3: Transaction funds are paid out in the daily 7am payout
If you believe your totals report or payout are reflecting incorrect numbers please reach out to our customer support and we will happily assist.