At Yetipay, we keep it straightforward with our Gross Method of billing! This means:
You get 100% of the funds processed each month (excluding refunds and chargebacks).
We send you an invoice for the processing fees and device rentals.
To keep everything running smoothly, make sure you have a direct debit set up on your account for those monthly payments!
If you are a new Yetipay user and don't see an invoice, it might be because it's your first billing month. Invoices are typically generated at the end of the billing cycle and sent to your registered billing email address, so please ensure you have waited for the end of the current month.
Managing Your Billing in Basecamp:
Log in to Basecamp: Head over to your Basecamp account.
Select "Billing": Find the Billing section.
Choose "Payment Methods": Here you can add or remove payment methods and set a default.
Keep Your Email Updated: Billing summaries are emailed to you, so make sure your email is up-to-date in the Settings area!
Access Invoices: Select the Invoices section in the Billing area to view detailed records of your payments and transactions.
Got questions? Our support team is just a message away!
For persistent issues such as missing invoices even after verifying billing settings and email, our customer support team can guide you through further troubleshooting steps.