You can send refund receipts via email from:
the yetipay payments app (on your card machine)
the TableYeti app (on your card machine)
the pay-by-link app (on your card machine)
basecamp (via your web browser)
the yetipay mobile app (on your phone, download from Apple App Store or Google Play Store)
Via the yetipay payments app (recommended way):
Open the yetipay payments app
Tap the main menu (those three little lines) in the top right corner
Select All transactions
Use the filters to find the transaction you need
Press the arrow button next to the refund you want to send
Enter the email address and press Submit
Via the TableYeti app:
Open the TableYeti app
Tap the main menu (those three little lines) in the top right corner
Select All transactions
Use the filters to find the transaction you need
Press the arrow button next to the refund you want to send
Enter the email address and press Submit
Via the pay-by-link app:
Open the pay-by-link app
Tap the main menu (those three little dots) in the top right corner
Select All transactions
Use the filters to find the transaction you need
Press the arrow button next to the refund you want to send
Enter the email address and press Submit
Via the yetipay mobile app:
Open the yetipay mobile app
Log in
Use the filters to find the transaction you need
Press Send refund receipt
For partial refunds, select Transaction details, then scroll to the bottom and choose Send refund receipt for the partially refunded amount
Enter the email address and press Email receipt
Via basecamp:
Open Basecamp.
Click on Reporting, then choose Transactions
Use the Filters to locate the transaction you need
Click on the transaction you want to send
In the refunds section that shows, press Send email for the refund
Enter the email address and press Send email
And voilà! You’ve sent your refund receipt in no time!