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Finding a devices serial number

Finding your device serial number

Updated over 3 weeks ago

To locate your device's serial number, you have multiple options, with the device settings being one of the primary methods. To find this:

  1. Make sure you're on the home screen of your terminal.

    • If you’re inside an app, select the three dots at the top of the screen and choose “Exit” at the bottom.

  2. Select "Settings"

    • You may be required to enter your passcodes here.

  3. Select "Device Info"

    • You'll find your unique device serial number here

Alternate Method: Physical Device Locations

If accessing the device settings is not feasible:

  1. Check the back of the device:

    • The serial number is typically printed on a label on the rear side of the terminal.

  2. Look beneath the barcode:

    • The serial number may also be located under the barcode on the back of the device.

Ensure the label is visible and legible for easy reference.

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