If you click your personal onboarding link and are met with the error message:
"Oops! Looks like you've signed up without using your custom onboarding link!"
This usually happens because you might be trying to log in with a different email address than the one you used for KYC.
Here’s what to do next:
Try Resetting Your Password:
Click on this link to reset your password: Reset Password.Double-Check Your Email Address:
If you’ve reset your password but are still seeing the error message, make sure you’re using the right email address—the one you provided during your initial KYC process.Still Having Issues?
If the error persists, don’t hesitate to reach out to our support team (button below!)