Getting Started
Signing up, getting your device and taking your first payment
12 articles
- Connecting a new deviceTo use your new yetipay device for the first time, download the payments app, connect to Wi-Fi, and follow the on-screen setup steps.
- Downloading the payments applicationDownload the yetipay payments app from the terminal's built-in app settings - you need it to take your first payment.
- What are my passcodes for?What are my passcodes for?
Managing my delivery
Delivery times and what to do if something goes wrong
Initial Setup
I have my device, now what?
- I can't login to my yetipay accountTroubleshooting login issues including forgotten password, locked account, email not recognised, and how to reset your Basecamp credentials
- Error message on onboardingNot able to complete onboarding due to error message
- Turning my device on and offHow to start, restart and shut down your device
- Logging into BasecampHow to log into your account
- Connecting to the internetSetting up WiFi & 4G on your new machine
- Updating my deviceHow to update your terminal/POS device for any new settings
- Taking paymentsHow to accept a payment with your new machine