Skip to main content

Leaving integrated mode on the payments app

Updated over 3 weeks ago

Use this when the terminal shows Connected to the POS and you want to take a quick, stand-alone payment.


To switch out of integrated mode:

  • Make sure the terminal shows it’s Connected to the POS.

  • Triple-tap the very top-left corner of the screen, fairly quickly.

    You’ll see a small grey circle appear with each tap (this confirms you’re tapping in the right place).

  • On the third tap, the terminal will disconnect from the POS.

  • You’ll be switched into non-integrated mode (you’ll see the "New payment" option).

  • Enter an amount and take payment as normal.


How to switch back

  • To switch back, simply tap back into "Pay at counter".


Watch the flow here:

Did this answer your question?